I took my 10 year old son to Dallas for some father-son time. I decided to go to Hobby Town on Walnut Hill. I must say, this hobby shop really has the goods. We looked the shop over… kept going back to the RC Cars. I had bought my son an RC off E-bay for about $200 for Christmas. It seemed every time he played with it… it broke. I had already purchased approximately the original cost of the car in parts. It was very frustrating.
I decided to surprise my son and bought him a Traxxas Slash 4X4. We visited with some of the guys that work in the shop and they all told me this was the best. We paid for the car and headed back to Denison… quite a drive for an RC.
When we arrived home at 7:45 and opened the box, we determined we had been given the wrong car… a 2 wheel drive version. I called the store and explained what happened. The voice response on the other end was what really blew me away. Adam, the voice on the other end immediately told me he was getting in his car and bringing me the correct car… 75 miles away… I could not believe it. The normal response from every vendor I have ever had a mistake with was.. Sorry, bring it back and we will correct it. Not Hobby Town… they brought it to me at 9PM at night.
My experience with Hobby Town Walnut Hill is unparalleled. I highly recommend them.
My son has driven this car without mercy and it has not broken yet. Thanks for the good advice of an RC selection.
– Mark Brown
It’s so cool, you will love to go there every time you want a remote control car
– Bryan Cardenas
Awesome and knowledgeable staff.
A majority of accessories and parts I needed I found at Hobbytown – but those I couldn’t the staff suggested other places to look. Great service!
– John Taylor
I do alot of business there and now a days its a very friendly atmosphere and the have the supplies in stock when I’m in a pinch for supplies.
– Mac B
I have shopped at the Dallas and Rockwall stores (The Rockwall store after it was under the management team from the Dallas store).
Entering HobbyTown is always an adventure. My wife calls it a “boy store”, but it is more than that. Even though I have 4 daughters, I know is a great place to take your son. You could easily spend an afternoon just exploring. They carry a wide range of goods… something for everyone. If you are an enthusiast or just like to have cool toys, this is the place to go.
I always feel welcome when shopping there. The customer service staff are always attentive to my needs and are there for assistance, but do not hover over me. That is how I like to shop. Two thumbs up from me!
I heard that Dallas & Rockwall store has now joined forces with the Colleyville team. They must be doing something right. It is good to see a company grow and be successful.
– John Johnson
Perfect store to buy remote control toys.
– Freddy Torres
I wanted to buy an unserviced airsoft rifle (Was going to a convention) and these guys were very friendly and unserviced my rifle for me. I will be coming again!
– Ben Aernault
Great selection of items. Friendly service.
– Ralph Temple
A toy store for kids AND adults!
– Chuck Kobdish
FTR, most of my purchases are radio controlled airplanes & associated gear.
Like any local hobby shop, you are going to pay retail. If you want the absolute cheapest marginal quality gear made by Chinese political prisoners, buy online. The friendly and knowledgeable folks help save you money by steering you away from dud purchases.
Also, they have always been friendly to me and my children. Treat my kids and wife well, and you will get the benefit of the doubt, and rating, from me.
Awesome store, great paint selection. And most of all… amazing customer service. Though it’s about a 30 minute drive, I’ll be coming here to do all my hobby shopping.
GREAT STORE! I needed some parts for my rc car and was amazed at their knowledge. They set me up with the parts I needed and recommended a few others which I’m now glad I bought! My car is running better than ever!
We had a problem with a model ship we got. There manager Scott went above and beyond to make us happy even special ordering parts for another ship.
– Angela Haas
Knowledgeable staff helped me find what I needed
– Robert Temen
Small store but good service
– Brandon Green
My (now wife) bought me a little $40 heli as a wedding gift (she knows me so well), but the tail rotor gave out on the second day. Not HobbyTown’s fault at all, but I kinda feared because of their strict return policy printed on the receipt (no returns or refunds even for store credit on opened merchandise) that I would just be crap out of luck.
When I explained the situation, the cashier talked to the manager, and we worked out that I would get full store credit and buy a new rtf Blade 120sr. I’m happy with this, so i wanted to definitely let everyone know it’s a great place to shop for this kind of stuff.
And there are a bunch of random knick knacks that are great gifts too!
– Oliver Crisson
John Elliot Mccormick — 5 star
Love this store. Best prices and selection in dallas. Always stop by when im in town.
Steve Morgan — 5 star
I work just down the road and come here to get parts for my Traxxas Slash 4×4. The guys are very knowledgeable and always willing to answer my endless list of questions. Thanks!
Michael Mercadel — 5 star
Best Service in town!
Steve Walsh — 5 star
I could spend hours here, just looking at everything, let alone the money I could spend. Great place.
Jimmy Frazier — 5 star
Jimmy Frazier completely satisfied HT USA customer.
David Moore — 5 star
Rcboneyard Rcpartswap — 5 star
Gordon James Glover — 5 star
Matthew Thompson — 5 star
Gary P Fitton — 5 star
Maria Barron — 5 star
Justin Shaffer — 5 star
Fernando Osorto — 5 star
Emmanuel Rosales — 5 star
Erick Estrada — 5 star
Gio Ayal — 5 star
David Czarnecki — 5 star
Justin Jenkins — 5 star
Anna Zetterholm — 5 star
Chance Thompson — 5 star
Jorge Medina — 5 star
Jair Nunez — 5 star
Laura Taylor — 5 star
Jim Baldwin — 5 star
Misbah Sajid — 5 star
Rouba El-Ali — 5 star
Colin Brannan — 5 star
Butch Marquis — 5 star